Audio Book
Frequently Asked Questions
Everything you need to know about our original audio guest books. From how they work to what’s included — we’ve answered the most common questions to help you feel confident about your booking.
An audio guest book is a unique and fun way to capture messages from your guests during events like weddings, parties, or corporate gatherings. Guests pick up a retro-style phone, listen to your pre-recorded greeting, and leave a heartfelt message. These messages are recorded and sent to you as audio files after the event, creating a lasting keepsake of your special day.
Guests pick up the phone, hear your pre-recorded greeting, leave their message and then hang up.
Setting up your audio guest book is simple and straightforward. Each phone comes with an easy-to-follow instruction manual. You can either pre-record a greeting directly on the phone or upload one via your computer. Once the greeting is set, place the phone in an accessible location for your guests.
Audio guest books are perfect for weddings, birthdays, anniversaries, baby showers, corporate events, and any celebration where you want to preserve special memories.
Alternatively, if preferred, you can plugin the phone to any plug socket.
No, our phones do not require Wi-Fi. They are battery-operated (batteries included) or can be plugged into a power outlet using the provided cables if preferred.
This will hold over 120 hours of messages.
There is no limit to the length of individual messages.
There is no time limit on individual messages, and the phone can store up to 120 hours of recordings on its 8GB SD card.
Once we receive the phone back, we’ll process all the messages and send them to you as high-quality audio files within 24 hours. You also have the option to upgrade to a personalized USB keepsake.
On the checkout page we also offer an upgrade of just £19.95. For this we will provide a customised wooden USB & box (text engraving is entirely up to you, but we can help with suggestions) with your guest messages uploaded. This will be posted to you, first class, 24 hours after we receive back your phone.
Yes! You can personalise the greeting your guests hear when they pick up the phone. Additionally, we provide a free standard sign to encourage guests to leave messages, with optional upgrades for a more customized sign.
Returning the phone is easy! We’ll arrange a free collection from your chosen UK address within two days after your event. Simply use the original packaging for safe transport.
If your event date changes, please contact us as soon as possible, and we’ll do our best to accommodate your new date.
Yes! Delivery and collection are completely free within the UK. We’ll send the phone to you three days before your event and arrange collection two days after.
Of course! Visit our website to listen to sample recordings from previous events. This will give you a clear idea of the sound quality and the type of messages you can expect.
We understand accidents happen! If the phone is damaged, please contact us immediately. In most cases, minor issues are covered under our hire agreement, but major damage may incur additional charges.
We recommend booking as early as possible to ensure availability, especially during peak wedding and event seasons.
Absolutely! Once we send you the digital files, they’re yours to keep forever. If you choose the USB keepsake upgrade, you’ll also receive a beautifully packaged physical copy of your recordings.
Our friendly team is always here to assist you. Feel free to contact us via email, phone, or our website, and we’ll be happy to help.
Video Book
Frequently Asked Questions
Curious about our new video guest books? This section covers how they work, delivery details, editing options, and more — so you can capture every smile, laugh, and memory with ease.
Simply lift the handset to start recording — the camera and microphone activate automatically. Guests will see your personalised greeting, then record their message. Once done, they hang up, and the video is saved. It’s that easy.
We send your video guest book out three days before your event using Royal Mail Tracked 24. So for a Saturday event, it’s sent Tuesday for delivery on Wednesday. Delivery is included in the price.
We deliver nationwide across the UK — including England, Scotland, Wales, and Northern Ireland. Delivery and return collection are both included in the price.
Yes — we arrange free collection, usually three days after your event. Just use the same box, and we’ll email full details (with tracking and instructions) within 72 hours of booking. Need to adjust dates or delivery address? Just reply to that email before dispatch — we’re happy to help.
The built-in 32GB memory holds 4–6 hours of HD video. Our vintage option offers expandable storage if needed.
You’ll receive the video guest book fully charged, with a charging cable, easy-to-follow instructions, and a free sign to encourage guests to leave a message.
No setup required. Everything arrives ready to use — just hold the button to set your greeting, then lift the handset to record. It’s completely user-friendly for you and your guests.
Yes! You can personalise your video book album with gold lettering on the cover. It’s a beautiful keepsake and makes a perfect gift.
You’ll receive your full digital gallery within 24 hours of us receiving the video guest book back. If you’ve upgraded to the physical video book, it will be posted within 24 hours. For montage edits, a preview is sent within 3–5 working days, with delivery upon approval.
Absolutely. You can send in additional clips from phones, cameras, or social media — and we’ll professionally edit them into your highlight film with your chosen music.
Not at all! Our video guest books are perfect for weddings, birthdays, anniversaries, baby showers, corporate events, memorials, and more.
Still have
questions?
Have a question before booking? Either use the live chat button (bottom right) or send us a message. One of the team will get back to you within 2 working hours.
